What Does “Not Authorized as Admin” Mean?

If you're seeing a “Not Authorized as Admin” error in Deal Sauce, it means your account doesn’t have the necessary permissions to access certain features. This guide will help you troubleshoot and resolve the issue so you can get back to analyzing deals, running comps, and making offers without interruption.

Why Am I Getting This Error?

The “Not Authorized as Admin” message typically appears when:

• 🔒 Your account doesn’t have admin-level permissions for the action you’re trying to perform.

• 🛠️ Your subscription plan doesn’t include the feature you’re accessing.

• 🔄 A session or permission sync issue is preventing proper access.

How to Fix “Not Authorized as Admin” Errors

1. Check Your Account Permissions

• Ensure you’re logged in with an admin-level account (not a member or team member).

• If you’re part of a team, confirm that your role has the correct access rights.

• If your Positon in the Team section does not say "Admin", reach out to your account administrator to request a permissions update.

  💡 Check out the "Adding Team Members in Deal Sauce" How-To for the step-by-step process.

2. Verify Your Subscription Plan

Some Deal Sauce features (like advanced reporting, bulk exports, or team management) require a Pro or Elite plan.

• Go to https://app.dealsauce.io/settings/billing to check your current plan.

• If needed, upgrade your subscription to unlock full access.

3. Log Out & Back In

Sometimes, permissions don’t refresh properly. Try:

• Signing out of Deal Sauce completely.

• Clearing your browser cache.

• Logging back in to see if the error resolves.

4. Contact Deal Sauce Support

If the issue persists, our team can help!

• 📧 Email: [email protected]

Still Seeing the Error?

If you’ve tried the steps above and still can’t access features, we may need to manually adjust your permissions. Provide the following details to support via email:

• The exact action you were trying to perform.

• Any error codes displayed.

• Whether you’re on a team account or individual plan.

• Email us this information from your account login email address.